Operations Analyst - Asset Management

Job Details


City of London

Job Description

Operations Analyst – Asset Management

Salary: negotiable depending on experience

Duties and Responsibilities
  • Oversee the outsourced rebate and renewal commission process and service standards by the Transfer Agent (TA), ensuring SLA’s are met. This includes desk-based and onsite monitoring.
  • Calculate internal complex calculations using internal and external data.
  • Working in partnership to ensure that fee rebate accruals are maintained accurately and payments to clients are made timely and accurately.
  • Review Distribution Agreements from an operational perspective.
  • Build strong relationships with third party suppliers, transfer agents, key distribution partners/clients, and key internal stakeholders, specifically Distribution.
  • Take ownership of queries raised by the TA and other internal teams, in accordance with procedures and timeframes.
  • Enhance and develop existing processes and procedures; for example, controls and reporting.
  • Review and maintain a strong control-focused operating environment.
  • Carry out additional duties as assigned.
Technical Skills and Qualifications
  • Previous experience in a Fund Management company within Operations/Trade Support.
  • Excellent numeracy skills.
  • High standard on Microsoft Word and Excel (VBA, SQL and/or Python skills highly advantageous).
  • Understanding of offshore and UK funds.
Competencies Required
  • Ability to communicate clearly and concisely at all levels, with both internal and external parties.
  • Good relationship building skills/team player.
  • Ability to escalate issues when appropriate.
  • Controls-based approach.
  • Strong customer focus.
  • Attention to detail.
  • Effective problem solver and solution-orientated.
  • Flexible, adaptable, and ability to respond effectively to changing business needs.
  • Good time management.


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