From £65,000 to £75,000 pa
My client is a luxury manufacture and retail brand looking to hire a Head of Operations.
Some of the duties and responsibilities include:
· Overall responsibility for manufacturing and production process.
· Overall responsibility for retail operations and customer journey.
· Overseeing customer support processes and organising them to enhance customer satisfaction.
· Reviewing financial information and adjusting operational budgets to promote profitability.
· Ensuring manufacturing and corporate compliance is adhered to.
· Keeping up to date with the IT systems in the workplace while having an understanding of emerging technologies.
All applicants must have experience in e-commerce, branding, and distribution. You ideally come from a retail (FMCG, cosmetics, fashion, food etc.) background.