Head of Operations

Job Details


65k / Year


City of London

Job Description

From £65,000 to £75,000 pa


My client is a luxury manufacture and retail brand looking to hire a Head of Operations.


Some of the duties and responsibilities include:

· Overall responsibility for manufacturing and production process.

· Overall responsibility for retail operations and customer journey.

· Overseeing customer support processes and organising them to enhance customer satisfaction.

· Reviewing financial information and adjusting operational budgets to promote profitability.

· Ensuring manufacturing and corporate compliance is adhered to.

· Keeping up to date with the IT systems in the workplace while having an understanding of emerging technologies.

All applicants must have experience in e-commerce, branding, and distribution. You ideally come from a retail (FMCG, cosmetics, fashion, food etc.) background.


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